The following steps will teach how to setup your Cloud Heroes E-Mail account with Outlook 2010, using the POP3 protocol.
Step 1 – Open Outlook
If this is the first time you have used Outlook, the programme will walk you through the following stages. Otherwise, click FILE, then Add Account.
Step 2 – Add Account
On the Add Account dialog that appears, select Manual setup or additional server types and the click Next.
Step 3 – Select Account Type
On the next screen, it will ask you what type of account you would like setting up. To connect to your IMAP account, you will need to select Internet Email and click Next.
Step 4 – Account Details
The next screen will ask you for details relating to your account. Fill in the following details using the information that Cloud Heroes provided.
You’re Name
This is the name you would like to appear to anyone that receives an email. It might be your own name or the name of your company or department, it’s up to you.)
Email Address
The address provided for you by Cloud Heroes and will follow the format name@yourdomain.co.uk or similar.
Account type
Leave this set as POP3. This will mean that all of your emails will be downloaded from the server and stored local on your machine.
Incoming mail server and Outgoing mail server (SMTP)
This is provided for you by Cloud Heroes and will follow the format mail.yourdomain.co.uk or similar.
User Name
Provided for you by Cloud Heroes and will usually be the same as your email address: name@yourdomain.co.uk or similar.
Password
Provided for you by Cloud Heroes. Leave remember password checked if you don’t want to enter it every time you check your email.
Require logon using Secure Password Authentication (SPA)
This should be left unchecked.
Once you have filled out all of this information, your screen should look something like the below. Before you click Next, please proceed to Step 5.
Step 5 – Outgoing Authentication
So that your emails are sent out via our mail server, we require that you authenticate using your email address and password.
To enable this, click More Settings. Then navigate to the Outgoing Server tab and make sure my outgoing server (SMTP) requires authentication is checked and select Use same settings as my incoming mail server.
Step 6 – Leave a Copy of the message on the server.
If you want to leave a copy of your emails on the server as a form of backup in case anything happened to your PC or you accidently delete an email, you will need to enable Leave a copy of messages on the server. To do this, go to the Advanced tab and make sure that your settings match the following.
You can change the amount of days that messages are left on the server by adjusting the setting Remove from server after and entering the amount of days you want the message left on the server.
Step 7 – Finishing Off
Once that has been done, Click OK and then Next. Outlook will now test the account settings.
If all is correct you’ll get this message.
To start using your email account, click Finish